Hürzeler

Wat fietsers zeggen

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  Ivan Alvarez★★★★★a year ago

  Excellent service with top Cube bikes. It was in pristine condition and they even mounted my wahoo. Super helpful and nice staff. 🔝

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  Sven Raeymaekers★★★☆☆a year ago

  Station manager - wrong attitude: Rented their most expensive bike for a week. Last day also rented an e-bike for my spouse. First day found out all measurements were wrong and had given them in advance. After the ride - which felt bad - it turned out they had put my saddle 2.5 cm wrong. After that all good. Thomas knows a lot about bikes and helped me on a faulty power meter reading. All around excellent guy with the right attitude! On the last day, my son wanted to take a quick ride on the e-bike. Given it’s a big road here I wanted to join him just to be safe. Asked if I could use my bike for one more hour, but Amir the station manager said that since I had technically returned my bike already I would need to rent a new bike. That didn’t feel right at all. While technically correct, taking into account it’s not peak season, their gafu on day 1 and the fact there were plenty of bikes around in the shop, this was totally the wrong decision commercially, or just in terms of empathy considering a child who was really excited until they played a technical detail. You may have saved an extra ‘wash’ but wasted an opportunity if you ask me…

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  N★★★☆☆a year ago

  Service, bike and overall handling is good but how can it be that Huerzeler is not support Wahoo bike computers? It's not like I am the only one that is using Wahoo. They offered to mount it but if you don't have the mount with you then there is nothing they can do. I would expect that such a big racebike rental as Huerzeler is providing the mounting for the two most used bike computer brands.