Hotel Eden Soller

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  Oana Pirlog★★★★★2 months ago

  A really lovely hotel. The half-board option offers a wide variety of choices for both dinner and breakfast. If you need parking, I recommend requesting it right away, as there aren’t many spots and at least they can reserve one for you. Otherwise, the location is excellent, and the hotel is very comfortable.

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  THI Q★★★★☆6 months ago

  Amazing view from roof terrace. Receptionist could have been friendlier and suggest "bar,restaurants...". She seems "forced" to work there. Did not give a single information about the Bar, Restaurant, massage service, roof terrace... basically nothing, not even breakfast and dinner time (halfboard). Just checked in, room key and goodbye. Hotel location is excellent. Hotel bat s so dead, no one there so we went out. lovely dinner and breakfast I must say. Chef cooked fresh squid, fishes in front of you...

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  S A★☆☆☆☆7 months ago

  I will say, the location of this hotel is fantastic. The pool area is also great. As someone with 15 years experience in the hotel industry, I will say this hotel could do so much better. The property is obviously dated, and the rooms look like they could use a lot of TLC. Our bathroom door continued to come off the hinges every time we opened it. The bathrooms were very tight. I still had no real complaints with this, as you pay for the location - and we paid a lot. The real complaint is the staff. The front desk staff is absolutely a pain in the butt. We had asked to switch from one Superior room to two basic rooms. Online, the cost would be less. This hotel told us that they could not do so and that we would have to pay an additional cancellation of one day - approximately $750 to cancel the initial room, even though we just wanted to move. We had no choice, and switched to the two basic rooms. At the time, the hotel did not charge us the cancellation charge, and I thought they waived it. Fast forward three months, and without any authorization, I see this charge on my credit card. It is absolutely heinous that a hotel can do this without even communicating with the guest. Obviously this hotel has no standards when it comes to guest satisfaction. I would recommend staying at one of the neighboring properties- which there are plenty of.