EIX Alcudia Hotel

What riders say

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  Beda K★★★☆☆6 months ago

  Needs new beds asap!!! I was very disappointed about the comfort levels, the beds were extremely squeaky, and very hard and uncomfortable. Everytime I moved in bed during the night it was so noisy it kept waking me up and I could also hear the guests bed in the next room squeaking loudly everytime they moved! The breakfast was good, lots to choose from - I recommend going to the chef near the back of the canteen where they will do tasty customised freshly fried eggs/omelettes. I have stayed here twice previously over the past few years and it was great before, but I won’t stay here again unless I know that they have new beds! I have never slept so bad! I also remember there used to be a very friendly gentleman for many years working here and he would greet the guests in the canteen and that personal touch is now also missing as I didn’t see him this year.

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  Rostfritt Stål★★☆☆☆7 months ago

  The most overrated hotel I've been a guest at. The building has a good looking exterior, but the interior looks like an apartment in my home country of Bosnia; depressing, boring and seems like it is ready to crumble into dust. Our room had cockroaches in it, which added to the feeling of home. The only reason why I give it a 2/5 rating and not a 1/5 is because of the breakfast. I will be visiting Alcudia many more times during my lifetime, but not this awful hotel.

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  Julia★☆☆☆☆9 months ago

  Before booking a room in this hotel, please read an honest review. This hotel absolutely does not match its claimed 4 stars. Food: dinners are tasteless, and there is no choice at all. Tables are always occupied, and if there are any free ones, they are dirty and not cleaned. I took a free table, but the staff made me leave, saying it was “reserved for other guests.” There was no reservation sign. No one apologized. I believe it was the kitchen manager. When I was taking photos of the dining area, she ran up and demonstratively threw plates in front of me. Cleanliness and condition of the dining hall: storage rooms smell of mold, plates are scratched and poorly washed, walls are crumbling, dirt and greasy stains are everywhere. At breakfast, I had to clean the table myself because the staff did not bother. Staff: the rude behavior of the so-called “manager” completely ruined the impression of the stay. Infrastructure: in the lobby there is no tile, but cheap laminate patched with tape. Rooms are old and very worn out. Location: the sea is indeed close, but you can’t swim there because it’s next to a port and the water is dirty. To find a clean beach, you have to drive at least 15 minutes by car. Conclusion: for the same price, there are 3-star hotels on the coast that are far better than this so-called “4-star” one. My vacation here was ruined, and I strongly do not recommend this hotel.