Sa Creu Nova

What riders say

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  Lennart Oser★★★★☆7 months ago

  UPDATE 21.10.2025 (after reply from the Hotel Manager): - The manager claims, they don't advertise themselves as 5-star hotel, however their website as well as Google Maps says different (see screenshot) - The info, that SPA as well as Fitness has to be pre-booked, is nowhere visible on the website, nor the booking platforms (see screenshot). Even if it is mentioned, it should be flagged during the check-in (or even better to send out an email before check-in asking if a slot wanted to be booked beforehand - Also, it says there are 2 restaurants. During our stay we were only able to see one (where is the 2nd one)? ____ ORIGINAL REVIEW We stayed here as a couple for 5 nights. Rooms are great — big, comfy bed and a nice charm overall. Staff were super friendly and breakfast was tasty (even if a bit small with limited choices). Free public parking right in front of the hotel was also a big plus. On the downside: the SPA & gym can only be used if you reserve in advance, and only for 1h per day (not mentioned on the website). Check-in felt a bit unorganized, no clear info about the facilities. Room temperature couldn’t be adjusted, free water bottles weren’t refilled, and the bathrobes were way too small for men (I usually wear XL). Overall, it’s a nice place to stay if you want to explore Campos and the South/East of Mallorca. But if you’re looking to relax and enjoy hotel facilities, it’s not really 5-star standard despite the label.

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  AKS★★★★★8 months ago

  "What a gem — a beautiful and calm place!" The hospitality was outstanding. The night shift front desk girl (sorry I forgot her name) was amazingly helpful, and the manager in the breakfast area was also very kind. The entire team was simply perfect! The food from the restaurant was absolutely delicious, and the building itself has such a peaceful atmosphere with lots of beautiful architectural touches. Keep it up, guys! As hotel guests, we rarely come across this level of service and genuine kindness nowadays. Truly appreciated! 🌟

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  Francois Pied★★★★☆7 months ago

  PROS are a very pretty place, our room was large and well designed. The Spa is wonderful, they give you the whole place for yourself (steam, sauna, jaccuzi) for an hour. CONS for us was the service. Not sure if it was because of the end of the season and staff was burnt out, or just lacking training, but the team felt very awkward around the guests. Weird eye contact, snappy responses. It felt uncomfortable overall.