Protur

Lo que dicen los ciclistas

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  Colin Robertson★★★★★7 months ago

  Stayed here for 4 nights recently after a 7 night Marella cruise round the western med. Didn't know what to expect, not sure of the location but we were absolutely delighted with the result. This hotel we thought is phenomenal. From check-in to checking out could not have been more pleased at our booking. The receptionist who booked us in (a French lady who spoke fantastic English) was superb. She explained everything to us slowly but surely and couldn't have been more helpful, thank you. The pool area's are brilliant with any amount of sunbeds available and no rush to get out of bed and grab one which is a bonus lol 😀 The pool area terraces are wonderful relaxing area's and pool bar staff very accommodating thanks all!! Food, well we were very surprised especially with the amount of different nationalities in the hotel, most of the food was british with a twist and we always found something very appetising to eat. By the way if you want british bacon they cook it fresh for you while you wait 😃 The entertainment is ok if you want to stay in? The bar staff and waiters do a great job and are always very pleasant and helpful. Overall would definitely stay again !! By the way you have a walk in shower/toilet room and you don't even have to flick a light switch as it's so up to date you just put your finger on a main panel located just inside your hotel room door 🤷 what more could you ask for And tv has all sorts channels mostly british. Many thanks for our stay, Colin and Pauline.

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  Paulina Zdunek★★★★★7 months ago

  Since I also read reviews before coming, I’d like to leave my own. I agree with others that this hotel is very good. The food at the restaurant is delicious, with a wide variety to choose from – everyone will find something for themselves. The rooms were cleaned daily and I have no complaints here either. Every evening there is a mini disco for children, led by an amazing animator. After the mini disco, there are concerts or different shows, which are also very entertaining. One thing I could point out is that there aren’t really many activities for children during the day. There is a mini club, but the activities there were quite rare – maybe because we stayed in September, at the end of the season. The hotel itself is quiet, there is no music by the pool, which we actually saw as a plus. There are lots of children at the hotel, so it would be great if the hotel also had some indoor space for kids for when the weather isn’t good or when you want to take a break from the sun. As for the pool, there was no problem finding sunbeds. During the day there is a snack bar by the pool, but the choice is rather limited. Still, on all inclusive we never went hungry. Overall, I would definitely recommend this hotel, especially for families with small children.

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  David Bodily★★★☆☆7 months ago

  I'm a regular traveller...Disappointed for the money. Booked through Thomas Cook, room advertised as double pool view room with terrace..on arrival was given a 2nd floor balcony room 294 away from main area, with main view across to local street/ shops. That said looking at the pool side rooms there are only a few and they are directly behind a hedge by Reception, so expect it to be noisy.- but in reality so mis-sold. On complaining we were able to remove to a better balcony location, but shouldn't not have had to complain. AC in rooms only work when temperature below 25C, otherwise for most of the days we had to keep curtains closed to keep the heat out from the sun. AC air flow is very low so takes along while to reduce temperature...not great as temps were 30C Food was average, could be drastically improved with better food quality, salads. Staff looking after the tables in the outside area were poor, need managing and retraining to meet and greet staff and serve drinks rather than very noisily clear tables. Theatre chef/ food quality average. Hotel fine, clean and has most of the facilities you need with others available on the hotel resort, but these are not really pushed or advertised - also hotel is a bit further away from the main strip. Drinks, this is a typical all including hotel, so average beer / cocktails - only some staff are trained to make cocktails, would recommend that only go with B&B or Half Board. That said, good selection mini bar drinks if you are all inclusive. If you want a more better quality roam further afield not in the immediate area where in adjacent suburbs / towns a good choice of bars cafes and restaurants - good bus routes to all areas including Porta Cristo, Cala Bono and much more. Hotel average, food okay, drinks would pass, cleaning staff great, outside restaurant staff need managing and improved customer services. Would I come back....NO. Ultimately it depends what you are looking for. Although we had a good relaxing holiday we did a lot of external bars / restaurants to make up for the short falls.